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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Iris Lusk

Iris Lusk

November 14, 2024

5  out of  5
rating by Iris Lusk
"My family has used Shani and team for years and always had a great experience! Debbie has a great demeanor has made the process of getting on my own insurance quick and easy! Highly recommend for your insurance needs!"
We responded:
"Dear Iris, We’re thankful for your feedback and your loyalty! It’s our pleasure to assist you with your insurance needs. "
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Peter R

November 13, 2024

5  out of  5
rating by Peter R
"I’ve been with State Farm for several years now, and my experience has been consistently positive. They’ve provided reliable coverage for my home and auto, and over time, I’ve come to appreciate the value they offer. One thing I love is how proactive and helpful their customer service team is. Whether I’m calling with a question about my policy or making updates, they’re always patient and clear in explaining my options. They’ve also reached out a few times to make sure I’m aware of any new features or discounts that could benefit me, which shows me they genuinely care about keeping their customers satisfied. The claims process has been smooth whenever I’ve needed it. The team has always responded quickly, and my claims have been resolved without much hassle. It’s reassuring to know I can count on them during stressful situations, like after an accident or unexpected event. I also appreciate how they’ve kept up with technology, providing online tools that make managing my policy easy. Their app allows me to review my coverage, access important documents, and even file claims if I need to. This level of convenience adds to the overall positive experience. After years with Shani and Debbie, I’m confident I made the right choice. They’ve proven themselves to be dependable, and I’d recommend them to anyone looking for insurance they can trust long-term."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Brandi Seaman

November 11, 2024

5  out of  5
rating by Brandi Seaman
"Shani and her team have been absolutely wonderful getting everything set up for our renters and car insurance. Her team is so responsive and kind! I highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of tomer

tomer

October 31, 2024

5  out of  5
rating by tomer
"Shani was great I got covered with with life insurance, auto insurance, and business insurance, they very good rates"
We responded:
"Thank you for trusting us with your insurance needs. We appreciate you."
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Matt Galbraith

October 29, 2024

5  out of  5
rating by Matt Galbraith
"Always a enjoyable experience!"
We responded:
"Thank you Matt, we are always committed to do our best to make sure our customers are receiving the best service possible. Thank you for choosing our agency to protect your insurance needs. "
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H Everett

October 28, 2024

5  out of  5
rating by H Everett
"I am a new customer and I couldn't be happier with the customer service. I dealt with Ashley and she helped me start my new policies and did a excellent job with my home owners policy. She was very patient and did a excellent job of explaining. I also bundled my car insurance and saved money. Thank you Ashley you did a great job. I would highly recommend you and the company you work for."
We responded:
"Welcome to our agency. Thank you for choosing us to protect your insurance needs. We are excited and honored to serve your business. Thak you for your kind review. "
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Steve Boner

October 25, 2024

5  out of  5
rating by Steve Boner
"The times I have had to deal with my State Farm agent's staff have been very rewarding. They resolved all my issues with amazing speed & expertise! I would highly recommend them to anyone!"
We responded:
"Steve, thank you for your amazing review. We honor and appreciate you very much."
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Jennifer Zezza

October 24, 2024

5  out of  5
rating by Jennifer Zezza
"Always a great experience working with Shani and her team. Pleasant, professional, knowledgeable and timely. A pleasure."
We responded:
"Jennifer, thank you for your support and kind words. We appreciate you and honored to be your insurance agency of choice."
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Luis Cuza

October 24, 2024

5  out of  5
rating by Luis Cuza
"Deborah has been taking care of my insurance needs for years! She takes high level of pride in taking care of her customers. I'm definitely going to be a customer for years to come. Thankyou Deb!"
We responded:
"Dear Luis, thank you for your kind review and loyalty to our agency. We are honored to serve your insurance needs and looking forward to many more years of being your State Farm agency of choice."
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Rick Roybal

October 24, 2024

5  out of  5
rating by Rick Roybal
"Great help get great rates and was a very helpful"
We responded:
"Rick, Thank you for your loyalty and kind review. We appreciate you very much!"
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Nir Aran

October 23, 2024

5  out of  5
rating by Nir Aran
"Shani is Amazing. She explained everything in detail."
We responded:
"Nir, Welcome to our agency. Thanks you for trusting our agency for your insurance needs. We appreciate you. "
Profile photo of Louie Wollenweber

Louie Wollenweber

October 3, 2024

5  out of  5
rating by Louie Wollenweber
"I recently met with Shani to review my current insurance policies One thing that really resonated with me is her admission that she is not a salesperson. In fact she said that she is insulted if someone refers to her as a salesperson. She is an educator that works with her clients to make sure they understand everything about their insurance coverage. When you sit down and visit Shani you don’t have to worry about an aggressive sales pitch. I would definitely recommend Shani to anyone looking for an insurance agent."
We responded:
"Dear Louie, Thank you so much for your kind and thoughtful words and recommendation. I appreciate you very much. "
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Juannetta Gonzales

October 1, 2024

5  out of  5
rating by Juannetta Gonzales
"Ashley Did an amazing job helping me get everything I needed. She was nice kind and quick to the point. This was the fastest I ever got auto and renters insurance over the phone. I highly recommend her to anyone who’s looking for a great insurance agent."
We responded:
"Juannetta, thank you for your amazing review and for choosing our agency to protect your insurance needs. We appreciate your business and are looking forward to many years of being your insurance agents."
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Callie Graham

September 27, 2024

5  out of  5
rating by Callie Graham
"Shani was recommended to me by a friend. The office returned my email/call quickly. I talked to Ashley and Deb who are the NICEST people. I switched over my insurance and saved a lot of money with BETTER coverage. I am so thankful."
We responded:
"Thank you for your kind words and for trusting us with your insurance needs. We strive to always make sure our clients receive friendly and professional service. We appreciate you!"
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Quinn McKay

September 25, 2024

5  out of  5
rating by Quinn McKay
"Debbie is fantastic. ❤️ Here's a picture of my dog Duke who loves riding in the car feeling safe insured by State Farm"
We responded:
"Dear Quinn, We appreciate your kind review. Helping our clients understand the coverages available to keep you and your family protected from every day risks is what we strive to do the best. And we love Duke :)"
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Madison Thibodeaux

September 18, 2024

5  out of  5
rating by Madison Thibodeaux
"Ashley was a BIG help setting up specifics for my account with State Farm even being from out of state it was easy! She was very kind and helpful throughout the process. Thank you Ashley!"
We responded:
"Dear Madison, Thank you so much for your kind review. We strive to provide our clients with the best experience and service at our agency. We appreciate you very much!"
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Alex Blaski

September 16, 2024

5  out of  5
rating by Alex Blaski
"Great people to work with!!"
We responded:
"Thank you Alex, we appreciate you very much and are committed to always do our best to be there for our customers in any way we can "
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Ryan Ramirez

August 28, 2024

5  out of  5
rating by Ryan Ramirez
"Everyone there was very welcoming! It is a pleasure to have them as my insurance agents!"
We responded:
"Thank you Ryan, We appreciate your loyalty and amazing feedback."
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M J

August 16, 2024

5  out of  5
rating by M J
"Deborah was so helpful and easy to work with helped me get both car insurance at a great rate and life insurance for my husband very kind and helpful. Thank you!!"
We responded:
"MJ, Thank you for trusting our agency and State Farm Insurance with your Car and life insurance needs. We are committed to providing you with the best service possible and are honored to be your insurance agency of choice."
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Barak Assis

August 13, 2024

5  out of  5
rating by Barak Assis
"Shani was great, nice and very helpful Highly recommend!!!"
We responded:
"Thank you Barak We appreciate you very much "
Profile photo of Matt Schneider

Matt Schneider

August 7, 2024

5  out of  5
rating by Matt Schneider
"Shani and her team are wonderful to work with and very helpful with all the insurance questions I have. I have been with them since about 2010 and have only had great experiences. I would recommend anyone to give her a call and see how she can help you."
We responded:
"Thank you Matt, We appreciate you very much. Our team is committed to always do our best to make sure we help protect your Everday risks and dreams."
Profile photo of Niv Ovadia

Niv Ovadia

August 2, 2024

5  out of  5
rating by Niv Ovadia
"Shani is patient, attentive and reliable, highly recommend"
We responded:
"Thank you Niv. I appreciate your loyalty to our agency and State Farm."
Profile photo of Edward Leaver

Edward Leaver

July 31, 2024

5  out of  5
rating by Edward Leaver
"I needed to update my auto and renter policies. I entered most information on State Farm's portal, after which Debora Butler at Shani Sorensen Agency was very cheerful and efficient helping confirm the details of my selections. Good price, very good experience."
We responded:
"Edward, thank you for your kind review. We strive to provide our clients the best possible experience. We appreciate you, "
Profile photo of Megan Stribling

Megan Stribling

July 26, 2024

5  out of  5
rating by Megan Stribling
"I can't say enough great things about the staff at Shani Sorensen's office. Debbie goes above and beyond to help her customers and make sure their insurance needs are taken care of. She's taken care of us for over 10 years!"
We responded:
"Megan, Thank you for your kind review and for choosing our agency to protect your insurance needs. We appreciate you very much."
Profile photo of Shawn

Shawn

July 19, 2024

5  out of  5
rating by Shawn
"Debbie is outstanding!! Always very professional and so friendly. Helped me with everything I needed and I always learn something new about insurance when I speak with her. She’s very good at what she does. You’ll be in good hands with the Shani Sorensen group for sure. Thanks again for everything."
We responded:
"Shawn, thank you so much for your kind review. We appreciate you. We know you have many choices and are honored you choose us as your insurance agency. "