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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christine Erbele

April 29, 2025

5  out of  5
rating by Christine Erbele
"I've been with Shani Sorensen's office for years, pretty much since I moved to Colorado almost 13 years ago and have never had any complaints. They pick up the phone when you call. They are human and personable. They helped me in a pinch on the side of the road in the middle of nowhere with a tire blowout. They always keep me apprised of where I can save money. Special shout out to Deb who is always there to help me when I forget to do things, lol. :) <3"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Katie Gibbs

April 29, 2025

5  out of  5
rating by Katie Gibbs
"I've always had a great experience with my State Farm agent! Super helpful, responsive, and always makes everything easy to understand. I definitely recommend Shani Sorensen to anyone looking for solid insurance support."
We responded:
"Katie, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! We are honored to be your insurance agency of choice!"
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Lena Fields

April 26, 2025

5  out of  5
rating by Lena Fields
"Shani and team are incredibly knowledgeable and friendly. The process to switch from another insurance provider to State Farm was incredibly easy. I highly recommend working with Shani!"
We responded:
"Lena, Thank you for your 5-star review! My State Farm team and I are honored to be your good neighbor! Welcome to our agency."
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Elizabeth Moorhead

April 25, 2025

5  out of  5
rating by Elizabeth Moorhead
"Awesome experience working with the Agent Shani and her team Ashley & Debbie. They helped me review, discuss options and update coverage effortlessly for me. They make the task fun!"
We responded:
"Eliabeth, Thank you for your amazing review. We’re glad to know you’re satisfied with the service at our State Farm office. We’re always here to help!"
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Alan Rapaport

April 23, 2025

5  out of  5
rating by Alan Rapaport
"First class, Service! Very responsive to all my needs in a timely manner. It’s great to have an agent that provides a high level of service."
We responded:
"Alan, thank for your wonderful review! It’s our pleasure to assist you with your insurance needs. We are grateful for your loyalty and your great feedback! "
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Delfina Huergo

April 15, 2025

5  out of  5
rating by Delfina Huergo
"Very responsive and patient to explain policies and changes."
We responded:
"Delfina, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. We appreciate you and are always here to help!"
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Nick Cox

April 15, 2025

5  out of  5
rating by Nick Cox
"The agent was great explained everything thoroughly and was finished in no time for insurance on two motorcycles"
We responded:
"Nick, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Dave Jones

April 4, 2025

5  out of  5
rating by Dave Jones
"We are excited to be working with Ashley and Shani. After Ashley ran our information, it was apparent that we were terribly under insured on our home owners insurance. She ran our auto insurance and was able to get us much more for less. For example: we were under insured by $150k on our house. Ashley set us up with a homeowners insurance with extras we are currently not insured for-and the extra 150k for less than we are currently paying. Highly suggest you give them a call and let them run your numbers. We are glad we did!"
We responded:
"Dave, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor and always work hard to meet and exceed your expectations. We appreciate you!"
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Constance Walker

April 3, 2025

5  out of  5
rating by Constance Walker
"Deborah, the office manager helped me immensely with my policy I would recommend this organization anytime!"
We responded:
"Constance, we’re so thankful for your feedback and recommendation! It’s our pleasure to assist you with your insurance needs. We appreciate you and your loyalty!"
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Scott Paulson

April 2, 2025

5  out of  5
rating by Scott Paulson
"Shani has been my agent for over 20 years. I've always had very positive experiences with Shani and her staff. Recently I purchased a new vehicle and sold my existing vehicle. I contacted Ashley and gave her the VIN numbers. Within 1 hour she got back with me and had taken care of everything. She was absolutely awesome. She is very friendly and professional and took all of the stress out of buying and selling a vehicle."
We responded:
"Scott, we appreciate your review and thank you for your loyalty! We are delighted to know you had a great experience with our State Farm office. We are always here to help!"
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Suzanne Rosenthal

April 1, 2025

5  out of  5
rating by Suzanne Rosenthal
"A+! Can’t say enough good things about this State Farm office. I received efficient, friendly and hassle-free service. Though I called first about condo insurance, I now also moved our cars to State Farm as a result of the care I received. Ashley was my primary contact, and Debbie helped when Ashley was tied up. Both were great and seemed very knowledgeable - inspired confidence in the policies I bought. If I had a business, I’d hire them without reservation!"
We responded:
"Suzanne, thank you for taking the time to share your positive experience at our agency. We’re glad to know you’re satisfied with the service at our State Farm office and looking forward to serving all of your insurance needs."
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Katey Fuller

March 26, 2025

5  out of  5
rating by Katey Fuller
"Shani and her office are incredible so helpful. Prompt service and are always available and willing to explain benefits. Highly recommend."
We responded:
"Katey, Thank you for your 5-star review! My State Farm team and I are honored to be your insurance agency of choice!"
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Collin Turkelson

March 26, 2025

5  out of  5
rating by Collin Turkelson
"Super helpful, and understanding. Made the entire process easy"
We responded:
"Collin, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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susan sheehan

March 13, 2025

5  out of  5
rating by susan sheehan
"Worked with State Farm to find a new policy for my home and car insurance. MY home insurance with another carrier went up ALOT!! Ashley helped me save $2000K on a new policy. Easy to work with. Very responsive to all my questions. Thank you so much for a easy experience and feeling so much better with my new insurance."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Maddie H

March 10, 2025

5  out of  5
rating by Maddie H
"Moved from Florida and they helped me update my insurance super fast AND at a better rate than my prior State Farm agent. Thanks so much!"
We responded:
"Maddie, Welcome to Colorado and thank you for choosing our agency. We’re glad to know you’re satisfied with the service at our State Farm office. We appreciate you!"
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Joseph Zindany

March 8, 2025

5  out of  5
rating by Joseph Zindany
"It's been great working with Shani for my insurance needs, she is very knowable and very responsive for any questions I had. She provided me and my family with a tailored coverage for our needs, I highly recommend using Shani!"
We responded:
"Joseph, we’re honored by your positive feedback! Thank you for trusting us with your insurance needs. We look forward to continuing to provide you with great service!"
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Nick Staehler

February 18, 2025

5  out of  5
rating by Nick Staehler
"I recently switched from another State Farm agent due to issues with lack of communication and follow through. When I designated Shani as my new agent, I received a call within a day welcoming me to her agency. This not something that happened with the previous agent, which was a great start! I was able to connect with Shani shortly after to discuss my family and our needs, but also to review my current coverages. She was not pushy and truly interested in looking for opportunities to save money on our policies. I hope I never have to file a claim, but if I do I know that I have piece of mind that I will be assisted throughout the process. I would highly recommend using Shani for your State Farm needs!"
We responded:
"Nick, we appreciate your review and once again, welcome to our agency! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, we are here to help! "
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Ben Steel

February 17, 2025

5  out of  5
rating by Ben Steel
"Super great customer service so far. Had SafeCo before this for years and found out I was overpaying like crazy so I called around and State Farm was fair, nice and has already checked up on me to make sure everything got sorted well."
We responded:
"Ben, Thank you for your review and welcome to our agency. We are delighted to know you had a great experience with our State Farm office. We are here to help!"
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Juan C

February 17, 2025

5  out of  5
rating by Juan C
"Ashley and Shani both were extremely welcoming and very helpful in doing a region to region car insurance transfer. Ashley was very knowledgeable in answering all questions as well. Highly recommend!"
We responded:
"Juan, thank you for your kind review and for choosing our agency to protect your insurance needs. We appreciate you very much "
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Kyle Prusinski

February 8, 2025

5  out of  5
rating by Kyle Prusinski
"Switch state farm agents just recently over to Shani. Turns out I had my home insurance rate based on a home that I didn't own during my time with my previous agent. Shani and her team got me squared away with reviewing everything about my home and car insurance policy. I could not be happier with the professional service they have provided, it is a night and day difference between my last agent and Shani."
We responded:
"Kyly, Welcome to our agency. Thank you for your kind review. We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Molly Teter

February 7, 2025

5  out of  5
rating by Molly Teter
"Shani has been my agent for many years. I am happy with this office, and want to shine praise for Deb and Ashley. Whenever I have a question they are available and find answers for me. Deb is particularly great and I really appreciate her work! I recommend this office and this State Farm agent."
We responded:
"Molly, Thank you for your 5-star review! My State Farm team and I honored to be your good neighbor! We appreciate you very much and looking forward to always serving your insurance needs!"
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Jordan Smith

February 7, 2025

5  out of  5
rating by Jordan Smith
"Always great service and pleasure to talk with!"
We responded:
"Jordan, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re always here to help!"
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Shawna Harvey

February 6, 2025

5  out of  5
rating by Shawna Harvey
"The agent and office in old Englewood are kind patient and willing to help me understand what I don't. Th w yve been good to me for all the years I've been with them by making it feel more like a personal relationship than a business one,which is very important to me!"
We responded:
"Shawna, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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AJ Sundby

February 3, 2025

5  out of  5
rating by AJ Sundby
"Excellent service talking over the phone. Deb was great to work with and alleviated all of my concerns about switching my insurance carrier to State Farm. Would recommend anyone to work with Shani Sorensen/Deb Butler for their insurance needs."
We responded:
"AJ, we’re thankful for your kind review, we appreciate you very much. It’s our pleasure to assist you with your insurance needs. "
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Rebecca Nieto

January 29, 2025

5  out of  5
rating by Rebecca Nieto
"I decided to switch to State Farm. So I called and I spoke to Ashley Ali she was awesome she cared about my needs and how I felt she made me feel comfortable about switching back to State Farm."
We responded:
"Rebecca, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"